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How to request access

The Ink Live Chat Widget packages are published to a private npm registry, and the widget talks to a Kraken GraphQL API. To integrate it you need two things from Kraken:

  1. A live Kraken API instance — the GraphQL endpoint and credentials for your environment.
  2. An npm access token for the private @krakentech registry.

Request access

For external clients who'd like to integrate the Ink Live Chat Widget, ask your Client Delivery Lead to reach out in the Kraken client Slack channel #cust-web-ink-live-chat-widget-feedback.

Once you have access

Once you have a live Kraken API instance (endpoint and credentials from your team) and have received an npm token for the private registry:

  1. Configure the registry and install — set up .npmrc with your token and add the packages. See Installation.
  2. Get the widget on screen — a minimal working integration. See Quick Start.
  3. Wire up authentication — pick the pattern that fits your stack. See Authentication.

The Ink Live Chat Widget ships only as npm packages (@krakentech/ink-live-chat-widget and @krakentech/ink-live-chat-widget-react) — there's no separate starter app to set up. Install them into your existing project and follow the guides above.